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【摘要】目前备考2017年职称英语考试的考生在循序渐进的模拟中。环球网校为考生整理了“2017年职称英语综合类补全短文练习二”，希望备考2017年职称英语考试的考生都能顺利通关，更多资料敬请关注网校职称英语考试频道……
Public relations is a broad set of planned communications about the company, including publicity releases, designed to promote goodwill and a favorable image.11 Since public relations involves communications with stockholders,financial analysts,government officials,and other noncustomer groups,it is usually placed outside the marketing department,perhaps as a staff department or outside consulting firm reporting to top management.This organizational placement can be a limitation because the public relations department or consultant will likely not be in tune with2 marketing efforts. 2 Although the basic purpose of public relations is to provide positive influence on the public image,this influence generally may be less than that provided by the other components of the public image mix.
3 Publicity on the other hand should not be divorced from the marketing department4,as it can provide a useful adjunct to5 the regular advertising. 4
The point we wish to emphasize is that a firm is deluding itself if it thinks its public relations function,whether within the company or an outside firm,can take care of public image problems and opportunities. 5 Many of these have to do with the way the firm does business7,such as its product quality,the servicing and handling of complaints,and the tenor of the advertising.Public relations and directed publicity may help highlight favorable newsworthy events,and may even succeed in toning down the worst of unfavorable publicity,but the other components of the public image mix create more lasting impressions.
词汇：
goodwill n.(1)信誉(2)善意友好(3)愿意,乐意
overtone n.联想;暗示;次要的作用(或意义);弦外之音
noncustomer group非顾客集团
delude vt.欺骗,哄骗
consulting firm咨询公司
newsworthy adj.有新闻价值的
注释：
1. …designed to promote goodwill and a favorable image.
……旨在提高信誉,树立一个良好形象。
2.in tune with：与……协调,与……一致。例如：
The price of gold coins fluctuates in tune with commodities.
金币的价格随商品涨落。
3.be in the form of：是(或有)……形式(或形状)。例如：
Gold was found in the ancient tomb in the form of bars.
在古墓中发现了铸成金条的黄金。
4. Publicity on the other hand should not be divorced from the marketing department
另一方面,宣传也不能脱离营销部门……
5. a useful adjunct to…：对……的有用的补充
6.downright ill-advised：十分不明智
7.Many of these have to do with the way the firm does business.
这些因素很多与公司做生意的方法有关。
练习：
A Publicity may be in the form of3 news releases that have favorable overtones for the company initiated by the public relations department.
B Furthermore,not all publicity is initiated by the firm;some can result from an unfavorable press as a reaction to certain actions or 1ack of actions that are controversial or even downright ill-advised6.
C Publicity then is part of public relations when it is initiated by the firm,usually in the form of press releases or press conferences.
D Many factors impact on the public image.
E It surely causes heavy losses to the company.
F Poor communication and no coordination may be the consequences.
答案：1.C 2.F 3.A 4.B 5.D
环球网校友情提示：2017年职称英语考试即将开始报名，本文整理“2017年职称英语综合类补全短文练习二”供考生参考练习。如果您在此过程中遇到任何疑问，请登录环球网校职称英语频道及职称英语论坛，我们随时与广大考生朋友们一起交流!
【摘要】目前备考2017年职称英语考试的考生在循序渐进的模拟中。环球网校为考生整理了“2017年职称英语综合类补全短文练习二”，希望备考2017年职称英语考试的考生都能顺利通关，更多资料敬请关注网校职称英语考试频道……
When do people decide whether or not they want to become friends? During their first four minutes together, according to a book by Dr. Leonard Zunin. In his book, "Contact: The first four minutes", he offers this advice to anyone __(1)___: "Every time you meet someone in a social situation, give him your undivided attention for four minutes. A lot of people’s whole lives would change if they did just that".
You may have noticed that the average person does not give his undivided attention to someone he has just met. He keeps looking over the other person’s shoulder, as if __(2)__. If anyone has ever done this to you, you probably did not like him very much.
When we are introduced to new people, the author suggests, we should try to appear friendly and self-confident. In general, he says, "People like people who like themselves".
On the other hand, we should not make the other person think we are too sure of ourselves. It is important to appear interested and sympathetic, realizing that the other person has his own needs, fears, and hopes.
Hearing such advice, one might say, "But I’m not a friendly, self-confident person. That’s not my nature. It would be dishonest for me to act that way".
In reply, Dr. Zunin would claim that a little practice can help us __(3)__. We can become accustomed to any changes we choose to make in our personality. "It is like getting used to a new car. It may be unfamiliar at first, but it goes much better than the old one."
But isn’t it dishonest to give the appearance of friendly self-confidence when we don’t actually feel that way? Perhaps, but according to Dr. Zunin, ’total honesty" is not always good for social relationships, especially during the first few minutes of contact. There is a time for everything, and a certain amount of play-acting may be best for the first few minutes of contact with a stranger. That is not the time to complain about one’s health or to mention faults one finds in other people. It is not the time to tell the whole truth about one’s opinions and impressions.
Much of __(4)__ also applies to relationships with family members and friends. For a husband and wife or a parent and child, problems often arise during their first four minutes together after they have been apart. Dr. Zunin suggests that these first few minutes together be treated with care. If there are unpleasant matters to be discussed, they should be dealt with later.
The author says that interpersonal relations should be taught as a required course in every school, along with reading, writing, and mathematics. In his opinion, success in life depends mainly on __(5)_. That is at least as important as how much we know.
EXERCISE:
A) Feel comfortable about changing our social habits
B) What has been said about strangers
C) How we get along with other people
D) Interested in starting new friendships
E) Hoping to find someone more interesting in another part of the room
F) Who are eager to make friends with everyone
KEY: D E A B C
环球网校友情提示：2017年职称英语考试即将开始报名，本文整理“2017年职称英语综合类补全短文练习二”供考生参考练习。如果您在此过程中遇到任何疑问，请登录环球网校职称英语频道及职称英语论坛，我们随时与广大考生朋友们一起交流!